Repeat Prescriptions can now be ordered electronically online via the Patient Access System (click to Patient Access for more details).
If you prefer, you can still order your prescriptions in the usual way at the Surgery.
Please note that you cannot order your repeat prescriptions over the telephone.
How to get a prescription
If you think you may need a prescription medicine, please make an appointment with the doctor.
Our practice nurse/nurse practitioner can also issue prescriptions for common ailments.
Your local pharmacist should be able to give you advice for non-prescription medication.
If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription after a telephone consultation. Please ask the receptionist.
In all cases, you will need to have a consultation with your Doctor or Nurse, whether this is in person or over the telephone.
If you would like us to post out your prescription you will need to provide us with a stamped, self addressed envelope.
How to get a repeat prescription
Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.
Your doctor (or nurse practitioner) will decide who can have a repeat prescription.
From time to time we will ask you to see your doctor (nurse practitioner) to review your medication. We do this to monitor your illness and medication.
We cannot take requests for repeat prescriptions over the phone.
We regret that, to avoid errors, we cannot accept telephone requests for repeat prescriptions without prior arrangement with your doctor.
Unless by prior arrangement, all repeat prescriptions must be requested in writing or online. Use the list attached to your current prescription to indicate which items you require.
Please make your request via the Patient Access System, in person or by post
Please use the Patient Access System or you can call into the surgery with your request or you can send it to us by post, enclosing a stamped addressed envelope for us to return your prescription.
Allow Enough Time For Processing and Delivery
Please give up to five working days' notice for repeat requests (excluding weekends and public holidays). This means that under normal circumstances, a prescription ordered on Thursday afternoon will not be available until the following Thursday afternoon. The practice, will endeavour to process requests more quickly where possible.
Postal requests can take up to five days (excluding weekends and public holidays) to allow for postage times.
Out Of Hours Repeat Prescriptions
Please note that the Out of Hours service will not provide repeat prescriptions.
Please keep us informed
Please ensure you inform us of any changes in your medication, so that we can keep our records updated.
…and Please Remember…
If you have been given a repeat prescription request form (usually attached to your original prescription) please make sure that you keep it safe, you will need it when you request your repeat medication.
In all cases, we will need exact details of your prescription requirements, if you are unable to provide your repeat-request form you may be asked to see your doctor to obtain a new one.