We use Heidi Healthcare AI transcribing software during consultations.
The purpose of Heidi Health transcribing software is to transcribe audio recordings of consultations, meetings, or other interactions within the practice. This software helps improve the accuracy and efficiency of record-keeping and provides a reliable means of documenting key information discussed during appointments. It allows the clinician to focus on their patient rather than on the computer.
These recordings are transcribed into text for the purpose of creating accurate and detailed records and integrated into the patient medical record. All transcriptions are treated as confidential information, in line with our broader privacy and data protection policies. We ensure that the Heidi Healthcare AI system we use complies with NHS data security standards.
You have the right to request for the transcribing software not to be used during a consultation. If you have any concerns regarding the processing of your information, or if you wish to exercise your rights to opt out, please contact us.