This statement covers the use of your personal information that you may supply to us for the provision of services related to the Testvale Surgery Public Website and its Email Subscription Services only.
Please see the separate policy statements governing our Online Repeat Prescription Service and our Online Appointment Bookings Service.
If you choose to give us personal information, such as your name, contact details and date of birth (for example to process an application or provide you with a subscription to a service) then this will be held and processed by us in accordance with the provisions of the Data Protection Act 1998.
Use of Your Personal Information
We may use your personal information for the following purposes:
- to perform the services you have requested (such as providing you with the benefits of membership or providing you with information you have asked for) which may involve contacting you by post or e-mail.
- to make parts of the website easier for you to use by not making you enter your personal information more than once.
- any reasonable purposes, acting always within the provisions of the Data Protection Act 1998.
Information may be sent to your computer in the form of an Internet "cookie" to allow our servers to monitor your requirements. The cookie is stored on your computer. Our servers may request that your computer return a cookie to them. These return cookies do not contain any information supplied by you or any personally identifiable information about you.
Such measures are necessary to allow us to measure the usability of our systems, which will help us to ensure that we understand the requirements of our users. Your browser software should however enable you to block cookies if you wish to.
Complaints or Queries
For further information about us or if you wish to complain about any aspect of the service you have received from us, please contact us at:
12 Salisbury Road
you can contact us by telephone on:
023 8086 6999