eConsult

Are you feeling unwell but not sure if you need to see a GP or not? Did you know you can now access advice and help direct from your registered GP Practice Website using a new service called eConsult? The system also enables patients to contact their GP practice online seeking advice and support. It provides:

  • Advice to manage or improve your symptoms without needing to visit your GP
  • Advice on where you can get advice (such as 111 or Pharmacist)
    • A method of contacting your GP via an eConsult for non urgent conditions
    • A wide range of self-help resources to help you care for yourself
    • An easy and accessible service that does not need a usernames or passwords
    • A professional, reliable review of symptoms with a swift response
    • Health care advice that is available 24 hours from your own home.

Please be advised this service is for patients over 18 registered at the practice with non-urgent medical issues, if you believe your problem to be urgent, please contact the surgery immediately on 02380 866999, call NHS 111 or contact 999 in an extreme emergency.

Further Information

For more information, a useful video guide can be accessed here:

 

eConsult Patient Video